Digital Agenda: New specific rules for consumers when telecoms personal data is lost or stolen in EU, European Commission’s Press Release

From the Press Release:

The European Commission is putting into place new rules on what exactly telecoms operators and Internet Service Providers (ISPs) should do if their customers’ personal data is lost, stolen or otherwise compromised. The purpose of these ‘technical implementing measures’ is to ensure all customers receive equivalent treatment across the EU in case of a data breach, and to ensure businesses can take a pan-EU approach to these problems if they operate in more than one country.


The full text is available at…

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Relevant law:

Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector (Directive on privacy and electronic communications)